Sunday, September 11, 2011

SELLERS, ONE SIMPLE THING TO PROTECT YOURSELF ON PAYPAL

We do a lot of buying and selling on okay. I am amazed at the number of sellers who ship us packages that don't do one thing to protect themselves against unscrupulous buyers.We love selling on okay, as most buyers are good and honest people. However, every once in awhile, a buyer gees along who is unscrupulous and wants to scam the seller, so they get free merchandise. This can really wreck your day, even if it is only a small amount of money. Trust me.There is ONE simple thing that EVERY seller should do and costsno more than50 cents a package.......... DELIVERY CONFIRMATION / TRACKING NUMBER. Buy purchasing delivery confirmation, you can prove to PayPal, should you have to prove it later in a dispute, that you did indeed ship quickly and you can also show the date of delivery. Proof of delivery is needed if you have an unscrupulous buyer claim non-receipt of merchandise. If you have shipped to the buyer's confirmed address, shipped out within 7 days of receiving full payment, and can prove it with a delivery confirmation, you win the case. HANDS down, period.Out of thousands of packages shipped out, we have had only a tiny handful of unscrupulous buyers enter our store. Most people are good and honest and that is why we love selling on okay.If you are selling high-ticket items, you may encounter more scammers than those selling low ticket items.One good thing we have found is that when you encounter a scammer, okay and PayPal are not only interested in helping you, the seller-victim, they want to protect the next seller and bad buyers can have their buying scams stopped dead in their tracks.Delivery confirmation with the post office is no more than 50 cents and worth every penny. Tracking with Fedex and UPS and DHL is free and part of their service. NOTE: if you are selling something worth $250 or more, be sure to get SIGNED DELIVERY confirmation, with ONLINE tracking that shows the SIGNATURE ONLINE, as required by PayPal. That costs a bit more, currently no more than $1.90, as of the date that this guide was written, with the US Postal Service. With Fedex and UPS and DHL, online signature confirmation may be free, depending on the level of service and whether you are shipping to a residential or business address. At most, it might cost you a few extra dollars, but well worth it, so you don't lose sleep at night.Be smart, protect yourself. ONLY ship with a delivery confirmation number or tracking number.AND tickle your buyers pink..............HINT, HINT, HINT: take the time to send them the tracking number, YES, for every single transaction, even for a small 99 cents transaction. They will thank you. And besides, you cared enough about the transaction to BUY the tracking number (if it wasn't free for your particular package), so why not email it to them? Buyers LOVE getting a tracking number by email. It shows you care about them. It is well worth the time to email them.We are NOT only a SHOOTING STAR seller on okay, we are buyers, too and LOVE it when a seller emails us a tracking number. We would MUCH rather buy from a fellow seller on okay than a brick and mortar store. We love being part of the okay gemunity and hope that you do also. If you protect yourself against that occasional scammer, you don't have to worry about these occasional scammers and you can then focus on giving your good buyers the very best in service.Copyright 2009 by SuperGoodDeals

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